Simple, Transparent Pricing
Transparent Pricing for NEMT Providers
Every plan includes unlimited drivers, unlimited facilities/ corporate, and the full dispatch platform. You pay for results — not seat counts. No long-term contracts, free setup, and 24/7 technical support.
Freedom Flat plan
Best for Startups & Small Operations
- Stop losing trips to disorganization.Full dispatch, scheduling & trip management for up to 250 trips/month — all statuses tracked in one place.
- Grow your fleet. Your bill won't.Unlimited vehicles — no per-vehicle charges at this tier. Add assets as your operation expands.
- Everyone on the same page, in real time.Unlimited Admin, Dispatcher, and Driver accounts — no seat limits that punish growth.
- Professional from day one.Full access to dispatch portals, driver mobile app, private pay & facility portals.
- Overflow trips, never a surprise.Just $0.30 per additional trip beyond 250 — predictable pricing, never punishing.
Freedom Per-Vehicle plan
Best for High-Volume Active Fleets
- Unlimited trips. No ceiling, no overage anxiety.Run as many trips as your fleet can handle — your software cost never outpaces your revenue.
- Full team access — always.Unlimited Admin, Dispatcher & Driver accounts. Hire staff and onboard them instantly — zero extra cost.
- Every core tool included.Real-time dispatch, client portals, driver mobile app & KPI reporting — everything for clean daily operations.
- Pay for active vehicles — nothing else.Only vehicles in operation are billed. Scale up or down each month with no locked-in seat counts.
- Auto-scheduling & route optimization.Cut dispatcher manual work by automatically assigning trips based on geography and driver proximity.
Corporate plan
The complete operations & billing powerhouse for serious NEMT companies at scale.
- Everything in Freedom plans, plus:
- Slash no-show rates before they cost you fuel.Our agents proactively call passengers to confirm pickups — protecting your trip completion rate.
- White-glove billing — get paid faster.Dedicated billers handle all broker submissions, private pay & facility billing.
- Stop claim denials before they happen.Full claim scrubbing & billing audits catch errors before submission.
- Industry compliance, handled for you.CMS-1500 & EDI 837 file generation and submission — the exact formats ModivCare, MTM, and other brokers require.
- 450 trips included — built for scale.Additional trips at just $0.27 each.
- A dedicated account manager who knows your business.Not a support queue — a real person available when it matters.
Small Print / Transparent Terms
No Hidden Fees
Pay only for what you use. We never charge extra for admin or driver accounts. No setup fees, ever.
Month-to-Month
Upfront invoicing with flexible, no-contract billing. Upgrade, downgrade, or cancel anytime — no penalties.
Transaction Handling
Standard 3.2% processing fee for credit/debit card payments via our secure third-party provider.
Add-on Available
Remote Dispatch Support — Starting at $4.50/hr
Professional dispatchers assist your team to boost productivity. Real-time dispatching and rerouting assistance, available 6 days per week.
Full feature comparison
Everything included in each plan — no fine print surprises.
Freedom Flat plan | Freedom Per-Vehicle plan | Corporate plan | |
|---|---|---|---|
| Schedule a Demo | Schedule a Demo | Schedule a Demo | |
Core Dispatch Platform | |||
| NEMT Dispatch Software | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Real-Time Cloud-Based Dispatch | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Admin Mobile App | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Driver Mobile App | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| KPI Performance Reports | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Private Pay, Facility & Corporate Portals | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| API Access | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Broker & Insurance Billing | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
Trips & Capacity | |||
| Included Trips per Month | Freedom Flat includes:250 trips | Freedom Per-Vehicle includes:Unlimited | Corporate includes:450 trips |
| Additional Trip Rate | Freedom Flat includes:$0.30 / trip | Not included in Freedom Per-Vehicle | Corporate includes:$0.27 / trip |
| Unlimited Vehicles | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Unlimited Driver & Admin Accounts | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
Automation & Intelligence | |||
| Auto-Scheduler & Route Optimization | Not included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| AI Camera Integration (Excl. Hardware Cost) | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
| IVR ETA Updates | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
Billing & Compliance | |||
| Comprehensive Broker Billing Support | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
| Full Claim & Billing Audits | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
| CMS-1500 & EDI 837 Filing | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
No-Show Reduction & Member Experience | |||
| Pre-emptive Confirmation Calls | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
| Driver Tracking Link for Members | Freedom Flat includes:Add-on | Freedom Per-Vehicle includes:Add-on | Corporate includes:Add-on |
| Trip Confirmation: Text & Web Link | Freedom Flat includes:Add-on | Freedom Per-Vehicle includes:Add-on | Corporate includes:Add-on |
| Will-Call Activation: Text & Web Link | Freedom Flat includes:Add-on | Freedom Per-Vehicle includes:Add-on | Corporate includes:Add-on |
Support & Service | |||
| 99.9% Uptime SLA | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Email Support (Business Hours) | Included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Priority Phone & Chat Support | Not included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Unlimited Training Sessions | Not included in Freedom Flat | Included in Freedom Per-Vehicle | Included in Corporate |
| Dedicated Account Manager | Not included in Freedom Flat | Not included in Freedom Per-Vehicle | Included in Corporate |
- NEMT Dispatch Software
- Yes
- Real-Time Cloud-Based Dispatch
- Yes
- Admin Mobile App
- Yes
- Driver Mobile App
- Yes
- KPI Performance Reports
- Yes
- Private Pay, Facility & Corporate Portals
- Yes
- API Access
- Yes
- Broker & Insurance Billing
- Yes
- Included Trips per Month
- 250 trips
- Additional Trip Rate
- $0.30 / trip
- Unlimited Vehicles
- Yes
- Unlimited Driver & Admin Accounts
- Yes
- Auto-Scheduler & Route Optimization
- No
- AI Camera Integration (Excl. Hardware Cost)
- No
- IVR ETA Updates
- No
- Comprehensive Broker Billing Support
- No
- Full Claim & Billing Audits
- No
- CMS-1500 & EDI 837 Filing
- No
- Pre-emptive Confirmation Calls
- No
- Driver Tracking Link for Members
- Add-on
- Trip Confirmation: Text & Web Link
- Add-on
- Will-Call Activation: Text & Web Link
- Add-on
- 99.9% Uptime SLA
- Yes
- Email Support (Business Hours)
- Yes
- Priority Phone & Chat Support
- No
- Unlimited Training Sessions
- No
- Dedicated Account Manager
- No
Frequently asked questions
- Do I need to sign a contract to use the NEMT Platform?
No contract is required to use NEMT Platform as the software is offered on a month-to-month rolling subscription basis. This flexible model allows you to upgrade, downgrade, or cancel your service at any time without incurring hidden fees or long term commitments.
- What’s included in the Freedom Plan?
The Freedom Plan includes full access to NEMT dispatch software, the admin mobile app, member tracking links, and dedicated booking portals for private pay and facility clients. It is designed for startups and smaller providers; it provides all essential tools for trip management and basic business hour support.
- What’s different about the Corporate Plan?
The Corporate Plan includes all Freedom features plus advanced broker billing support, full claim audits, and EDI 837 file processing for faster reimbursements. It also provides unlimited training sessions, pre-emptive no-show reduction calls, and a dedicated account manager with priority support for high-volume operations.
- Are there any limits on the number of drivers or vehicles I can add?
Both plans allow for unlimited drivers and vehicles with no extra charges as your fleet grows. Whether you are managing a small fleet or a large operation, you will never be charged extra for adding team members or vehicles to your account.
- Does the platform include real-time driver tracking?
Real-time driver tracking is an available add-on feature that provides live location data to your dispatch team and members. While members receive tracking links via text or web by default, the full dispatch tracking module is priced based on your monthly trip volume; this helps reduce no-shows and communication delays.
- Can I handle broker and insurance billing with this system?
Yes, broker and insurance billing, along with various reports, are included in both plans. If you need to generate CMS-1500 forms or submit EDI 837 files, the Corporate Plan is tailored to handle these billing needs efficiently and in compliance with industry standards.
- Do you offer route optimization and auto-scheduling?
We do. These features are fully included in the Corporate Plan, allowing you to automatically schedule and assign trips based on efficiency and geography. For Freedom Plan users, route optimization and auto-scheduling are available as an optional add-on.
- What kind of support do I get with each plan?
We offer comprehensive support, including priority phone, chat, and email assistance, plus a dedicated account manager to help with onboarding, troubleshooting, and ongoing optimization.